For our clients on a fixed fee contract, we promise:
- Fixed Fees for compliance based work.Quoted in advance of the work related to the value of work to be completed and the records you keep so that you have certainty on price and all that we ask for in return is agreement to make monthly payments part in advance and part in arrears of the required completion date. That is unless you prefer to be charged on an hourly basis. Get a fixed fee quote.
- Unlimited Free Phone Support*.We do not want you to think that the time clock is ticking every time you pick up the phone. You can call as much as you need without charge*. It can be about anything – tax, business ideas, just someone to use as a sounding board or whatever you need. If you need help and we can provide it on the phone, it’s FREE.
- Free Meetings. When you agree to a fixed fee package whenever you wish to meet up, any meetings at our offices are always provided FREE of charge. You can have these whenever you feel the need. Just call us to schedule the meeting. (Of course this offer is subject to fair usage)
- FREE Initial Tax Review.To identify all the tax planning opportunities you are not presently taking advantage of.
- Work On Time, Every Time.As long as information is provided on time, accounts are guaranteed for completion within 60 days, we aim to return phone calls and e-mails within 24 hours maximum, but usually sooner.
- FREE Tax Tips.Relevant to business owners delivered to you by e-mail through our regular e-newswire and news to help you pay less tax. Register here to receive our e-newswire.
- Someone to Sort All Your Paperwork.We understand doing the paperwork can be stressful for many business owners who really just want to get on with running and building their business. So if you wish, we can take all the book-keeping, payroll and other paperwork off of you as well as the normal annual accounts and tax work.
- A Flexible Accountant Who Speaks Plain English.There is no technical speak from us. We speak to you openly and honestly and promise not to blind you with jargon. We want you to feel comfortable to pick up the phone to us whenever you need, for whatever you want and know you’ll get good sound understandable advice. We will work with you in the way that suits you – in person, on the phone or online.
And the last reason is our 100% Risk Free Guarantee…
Here it is…
If at any time you are not completely happy with our work please discuss it with us. If we really can’t resolve the issue for you then don’t pay for the part you’re not happy with. Ask for it at any time within 30 days of the work being completed and we won’t expect payment.
- No small print;
- No quibbles;
- No questions asked;
- No exceptions;
- No strings.
In return for you trusting us with your work, we trust you to be the judge of it. Please tell us if you are not satisfied and don’t hesitate to recommend us to others if you are!